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We welcome your feedback, suggestions and comments about our products. If you have any questions related to our products or for establishing business relationship with us, do feel free to contact us.
For any technical related questions, you can contact us via below email.
Email: support@acrok.com
Note: When you email us for technical support, please include the following information so that our support team can figure out your trouble easier and sooner:
* Order number
* The error message and log record
* Version number of the software
* Details of your trouble
* Information of your operation system
I am using the Acrok MXF Converter to convert MXF video taken with my 4K MXF for use in Premiere Pro. Your product worked very well. I found your software doing a Google search for best .mxf converter.
- Johon
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