Acrok Privacy Policy

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Acrok Privacy Policy

Acrok Software is committed to protecting your privacy. We will only collect your personal information for defined purposes. We do not distribute or share your personal information beyond what is strictly necessary to fulfill our obligations to you. We may share your information only with partners who adhere to Acrok's commitment to protecting your privacy. Acrok Software will not sell your personal information in any manner whatsoever.

What information do we collect? What do we use it for?

When you place an order on our website, your full name, email address, mailing address, phone number, credit card number, and credit card expiration date will be required. The information is used to complete the transaction and help us provide better support and services to you.

Website

You can visit most areas of the Acrok website without disclosing any personal information.

Acrok only logs the domain name, IP address and browser type of our website visitors via our web server log files and analytics tools at irregular intervals. We use this information to log global access to our website.

For certain features we will ask that you provide Acrok certain information so that it works properly. You can decide at any time whether you would like to continue with an instruction prompting you to provide information. In some cases, you will be unable to complete a particular step in the process if you do not want to provide the information requested. For example, we will ask for personal information in the following instances:

• If you place an order through our online store, we will ask you to provide information required for processing the order. This may include your name, address, email address, and credit card number or bank details.
• If you subscribe to a newsletter. If you signed up for a newsletter and no longer want to receive it, you can unsubscribe at any time by using the unsubscribe option provided in the email or by sending us an email using the contact information provided below.

About cookies

In order to better understand what services are valuable to our customers, we use "cookies". A cookie is a small text file that a Website writes to your hard drive. Cookies work as your identification card and may record passwords, preferences and purchases. Cookies let the web page server know that you have returned to this site. Cookies also can determine other information, such as the daily visitors to our website and the pages of the site most frequently visited. Cookies are unique and can only be read by the server that assigns them. They cannot be executed as code or deliver viruses.

You can change the settings in your browser to prevent cookies if you do not want to have a cookie set when you visit our website. However, by doing so, you may not have full access to all the web pages.

Third-party Analytics Tools - Google Analytics

We use the following third-party analytics tools to better understand your interaction with our website and use of our products/services. Our ultimate goal is to create a more user-friendly experience for you:

We use Google Analytics, a web analysis service from Google, Inc. ("Google"). Google Analytics uses Cookies to make it possible to analyze your use of our website. Information about your use of our website the Cookie generates is usually transferred to a Google server in the USA and saved there. However, before this happens, Google shortens and anonymizes your IP address (Google's anonymize IP process) if located within a member state of the European Union or in other contracting member states to the Agreement on the European Economic Area. The entire IP address is transferred to a Google server in the USA and saved there only in exceptional cases.

Software Installation and Activation

Activation, trial extension and unlocking of free software is achieved through an activation routine at program launch. This process requires purchased email address and a license key.

Activation of a full version software requires an active Internet connection. During the process, a connection to a licensing server is established and a validity check performed. Invalid licenses / license keys or keys that have been used multiple times will result in the display of a licensing error in the program that will disappear once the program has been activated successfully. The validity of a product license will be automatically checked online at regular intervals.

The following information is transmitted when you activate a program with a license key:

• The license key
• A checksum
• The product code
• The version numbers

Users Reviews

Acrok Video Converter Ultimate helped me convert my downloaded video files to H.264 MP4. It's great that I can personalize and enhance the videos before I transfer them to my iPad. Highly recommended.
- Sheridan